Privacy Policy

Summit Inspection Services Ltd. collects only the personal information necessary to provide professional inspection and non-destructive testing services, respond to inquiries, and operate our business. We do not sell personal information. Information is safeguarded, used responsibly, and shared only when required for business operations or legal compliance. Individuals may request access to or correction of their personal information at any time, subject to applicable laws.

1. Our Commitment to Privacy (PIPEDA)

Summit Inspection Services Ltd. (“Summit,” “we,” “our,” or “us”) is committed to protecting personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

We collect, use, disclose, and retain personal information only for purposes that a reasonable person would consider appropriate under the circumstances.

2. Personal Information We Collect

We may collect personal information through our website, communications, and business relationships, including:

• Name, company name, and job title

• Email address, telephone number, and mailing address

• Information submitted through contact forms or service inquiries

• Project-related or operational information provided during service delivery

• Website usage data (IP address, browser type, pages visited, date/time)

We do not knowingly collect sensitive personal information unless required for legitimate business or legal purposes.

3. Purpose of Collection

Personal information is collected for the following purposes:

• Responding to inquiries and providing requested information

• Delivering inspection, NDT, and related professional services

• Communicating regarding projects, scheduling, or support

• Improving website functionality and service quality

• Meeting regulatory, contractual, and legal obligations

• Internal administration and record-keeping

Information is used only for the purposes identified at the time of collection or as otherwise permitted by law.

4. Consent

Consent may be express or implied, depending on the nature of the information and the circumstances. By providing personal information or using our website, you consent to its collection, use, and disclosure as described in this policy.

You may withdraw consent at any time, subject to legal or contractual restrictions.

5. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve functionality and analyze site performance. These tools help us understand how visitors interact with our website.

You may disable cookies through your browser settings; however, certain features of the site may not function properly.

6. Disclosure of Personal Information

Summit does not sell, rent, or trade personal information.

Personal information may be disclosed only in the following circumstances:

• To service providers assisting with website hosting, IT support, or business operations (under confidentiality obligations)

• When required by law, regulation, or legal process

• To protect the rights, safety, or property of Summit, our clients, or others

All disclosures are limited to what is necessary for the stated purpose.

7. Safeguards

We use reasonable physical, technical, and administrative safeguards to protect personal information against loss, unauthorized access, disclosure, copying, or modification.

Access to personal information is restricted to authorized personnel who require it to perform their duties.

8. Retention of Information

Personal information is retained only as long as necessary to fulfill the identified purposes or to meet legal, regulatory, and contractual requirements. Information is securely destroyed or anonymized when no longer required.

9. Access & Accuracy

Individuals have the right to:

• Request access to their personal information

• Request corrections to inaccurate or incomplete information

Requests must be made in writing and may be subject to verification and lawful limitations.

10. Third-Party Websites

Our website may contain links to third-party sites. Summit is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

11. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact:

Summit Inspection Services Ltd.
7935 8th Street N.E.
Calgary, Alberta T2E 8A2

Phone: +1 (403) 279-9050
Fax: +1 (403) 279-9051